Who we are

Our website address is: www.switchmyserver.com

We are web design and web hosting business based in Rotherham, UK.

What personal data we collect and why we collect it?

We collect the following information when you sign up for our hosting or web design services:

First Name

Last Name

Company Name (if applicable)

Address, City, Country, Postcode

Phone Number

Email Address

The legal basis for processing this data is to provide web hosting and web design services and verify valid billing information.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you use our contact forms to get in touch with us, these forms will collect information you enter into the form as well your IP address. We will use this information provided in the forms to contact you back.


If you use a contact form or MyArea portal on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you use the forms or our MyArea portal. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

The data is stored on our systems while you have an active status. If you have an inactive status with us your data will be removed after 7 years of inactivity.

What rights you have over your data

You can view and update your data on the Customer Area (https://www.switchmyserver.com/customer) at anytime by clicking on edit account details. You can contact us at via the Customer Area (https://www.switchmyserver.com/customer) or email hello@switchmyserver.com at anytime to request data removal or request a copy of your account data and we will provide within 72 hours.

Will data be shared with any third parties?

Contact information is shared with the domain registry for domain registration or transfer purposes only if or when you choose to register or transfer a domain name with us.

How do I raise a complaint?

You can make a complaint by emailing complaints@switchmyserver.com.